The US Sun: Major US Bank With More Than 1,000 Locations Nationwide Closing Branch as Frustrated Customers Directed Elsewhere

The US Sun, August 19, 2023, Major US Bank With More Than 1,000 Locations Nationwide Closing Branch as Frustrated Customers Directed Elsewhere

Fifth Third Bank announced it will be closing one of its banking locations in Cincinnati, Ohio. There are 102 Fifth Third branches in Greater Cincinnati, the most of any bank. According to Oates, the latest closure is part of the company’s ongoing review of its branch network.

Consumers now use mobile apps, online banking, and ATMS for everyday transactions rather than visiting branches and working with tellers.

Between 2017 to 2021, nine percent of all bank branch offices closed, according to the National Community Reinvestment Coalition.

However, many banks still view branches as being vital to provide customers with expertise for loans, making major financial decisions, and other needs.

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