Complaints Filed Against Capital One for Problematic Mortgage Servicing

Capital One Denied Homeowner Access to Help for Unemployed Homeowners and HAMP

Washington, DC — The National Community Reinvestment Coalition (NCRC) today announced that is has filed a complaint with the District of Columbia Government Office of Human Rights and the U.S. Department of Housing and Urban Development (HUD), alleging that Capital One has violated local and federal fair housing laws by denying an unemployed homeowner access to a program for unemployed homeowners, as well as a federal mortgage modification program.
“Where there is smoke, there is often fire. Our complaint must be fully investigated to determine if Capital One has routinely denied borrowers the best assistance available to them. Capital One’s failure to participate in mortgage modification programs is cause for serious concern. The regulators should not allow Capital One to take over ING Direct’s $41 billion mortgage portfolio without a demonstration that they are in compliance with the law, and will act to ensure customers have access to the best loan modifications,” said John Taylor, president & CEO of NCRC.

The case concerns Ms. Cembrye Ross, an attorney in the Washington, DC area, who sought help from Capital One for her mortgage when she became unemployed. Capital One did not offer Ms. Ross a sustainable modification, even though she would have qualified for help under both the DC HomeSaver Program, which helps unemployed homeowners, and the federal Home Affordable Modification Program. Capital One, which was not participating in either program, instead steered Ms. Ross to a proprietary modification that was not affordable to her. Following the filing of the complaint, NCRC was able to stay the foreclosure that Ms. Ross faced.

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NCRC Announces 2nd RFP for National Neighbors Silver

 Selected Grantees to Address Economic Security of Older Adults Through Organizing and Education

Washington, DC — The National Community Reinvestment Coalition (NCRC), with support from The Atlantic Philanthropies, is pleased to announce its second round of funding for National Neighbors Silver, an initiative to support and empower older adults nationwide.

As the United States suffers from historically high rates of foreclosure and unemployment, older adults across the nation are particularly susceptible to financial insecurity and instability. NCRC’s recent report about the financial stability of older Americans noted that over 13 million older Americans are economically insecure, living on only $22,000 or less each year.

“Many older Americans face new challenges in this economic environment. The sharp reduction in the value of most seniors’ primary asset — their home — means that they are now especially susceptible to financial insecurity. Through advocacy, organizing and education, National Neighbors Silver supports participating organizations to directly tackle the root causes of the unique economic challenges faced by America’s older citizens,” said John Taylor, President and CEO of NCRC.  

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Congressman Barney Frank Joins NCRC & Other Community Groups, Calling on Federal Reserve to Hold Public Hearings on Capital One Acquisition of ING Direct

Washington, DC — Today, ranking member Barney Frank of the House Financial Services Committee sent a letter to Federal Reserve Board Chairman Ben Bernanke supporting the National Community Reinvestment Coalition (NCRC) and over a dozen other civil rights and consumer organization’s call for public hearings and an extended comment period on the Capital One acquisition

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National Neighbors | FHIP Initiatives

As part of NCRC’s mission to end discrimination and to increase fair and equal access to credit and capital for underserved communities, NCRC’s National Neighbors program conducts fair housing testing and investigation for government agencies, municipalities and other interested organizations. Fair Housing Organization Initiative Through the Fair Housing Initiative Program under a Fair Housing Organization

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National Groups Call for Public Hearings and Extended Comment Period on Capital One Proposed Acquisition of ING Direct

Washington, DC — The undersigned national consumer, community, housing and civil rights organizations today made this statement regarding Capital One’s proposal to purchase ING Direct: “We strongly support extending the comment period on the acquisition by at least 60 days and holding public hearings in at least 5 major cities which will cover the impact of

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NCRC Applauds Efforts to Develop Disposition Plan for Foreclosed Homes

Washington, DC — The National Community Reinvestment Coalition (NCRC) today applauded the announcement by the Obama Administration of a developing plan to put vacant and abandoned properties owned by Fannie Mae, Freddie Mac and the Federal Housing Administration (FHA) back to productive use as affordable housing. John Taylor, President & CEO of NCRC, made this

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NCRC Opposes Capital One Deal

Calls for Federal Reserve to Hold Public Hearings and Extend Comment Period on Capital One Acquisition of ING Direct USA Washington, DC — The National Community Reinvestment Coalition (NCRC) announced today that it will oppose the Capital One acquisition of ING Direct USA, citing serious concerns about the impact of the deal on consumers, communities

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